Monastyrsky Law Firm — Lyon Bar Association
Losses from €3,000 · Free review within 24 hours
⚠ Withdrawal restrictions · Unresponsive advisor · Repeated fees

Having trouble withdrawing funds?
Review your options while filing deadlines are still open.

If a platform repeatedly asks for a fee to release your funds, check the basis for the charges. Acting promptly and saving transaction records can help support a dispute.

For losses of €3,000 or more. An attorney registered with the Lyon Bar Association provides a free review within 24 business hours. We seek to recover 100% of your losses. No payment is required before you sign a written agreement.

When an advisor stops responding and a platform keeps requesting fees, it helps to reconstruct what happened. The firm has reviewed 1,240 cases like these. Dispute deadlines are limited. The sooner you save records and correspondence, the clearer the facts will be.

4.8/5 — 1,024 reviews €0 before a written agreement 24 hrs for an initial response
Submit a Request How It Works
Yuri Monastyrsky Founder and Senior Partner

Request a Case Review

The form takes about 90 seconds. Choose a convenient time. A legal professional will review your situation and explain the options available to you. Response within 24 business hours.

When can we call you?

We call Monday through Friday, from 10:00 AM to 8:00 PM. No weekend calls.

the processing of my personal data

Free · No obligation · No payment before a written agreement.
We never ask for passwords, private keys, or recovery phrases.

Secure connection · Data stored in France

Issues We Handle

Withdrawal restrictions

Withdrawal restrictions

 Cryptocurrency and Web3

Cryptocurrency and Web3

 Questionable investments

Questionable investments

 Trading platforms

Trading platforms

 Chargebacks and card transaction disputes

Chargebacks and Card Transactions
Lyon Bar Association Liability Insurance Written Agreement With a Fee Cap Fees Due Upon Recovery CARPA Account Office Visits by Appointment
What to Watch For

If you recognize three warning signs, your case may warrant review

These signs appear in many of the cases the firm reviews. They can help you identify which facts and records to check first.
✕Withdrawals have been denied for more than two weeks
✕You are asked to pay “release,” “compliance,” or “tax” fees
✕Your advisor has stopped responding or only contacts you to request payment
✕You are repeatedly asked to deposit more money to “unlock” your funds
✕The platform balance grows, but no funds reach your account
✕You signed a debit authorization without knowing all of its terms
✕Transfers went to an unfamiliar foreign account with an IBAN
✕The website changes its name, logo, or address
✕You were promised fixed, “guaranteed” returns of 8% to 15% per month

Act promptly: dispute deadlines are limited, and records can become harder to recover over time. Gathering records early makes it easier to prepare your claim.

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Lyon Bar Association
French Republic
LYON
BAR
Certificate of Registration
Bar association register

DocumentIllustrative Sample

Civil Liability
Professional Insurance
RC
PRO
Professional Liability Insurance
Policy issued and in effect

PolicyholderMonastyrsky Law Firm

CoverageLegal services

Policy PeriodCurrent period

Coverage in effect Certificate available upon request
Professional Documentation

A Legal Practice With Clear Terms

Protecting your financial interests involves a registered attorney, a written agreement, separate accounting for client funds, and professional standards. The following terms apply to every case.

  • ✓Attorney registered with the Lyon Bar Association — work follows professional standards under the association’s oversight.
  • ✓Professional liability insurance remains in effect without interruption.
  • ✓CARPA Account holds client funds separately from the firm’s own funds.
  • ✓Written Agreement With a Fee Cap: we agree on the scope of services, records, timeline, and fees before work begins.
  • ✓No unsolicited sales calls: we contact you after you submit a request.
  • ✓Data stored in France for as long as needed to handle the case.
Documentation of registration, insurance, and the CARPA account is provided with the fee agreement before you sign.
Request a Free Review Learn How We Work
Yuri Monastyrsky
Yuri Monastyrsky Founder and Senior Partner
Personal Case Support

Yuri Monastyrsky

Founder and Senior Partner

We review your records, explain whether there is enough information to file, and tell you how to obtain any missing documents. A legal professional from the firm will be your point of contact.

When preparing a claim, we reconstruct the timeline, verify transfer details, and identify the legal basis for filing.
✓Professional liability insurance
✓Written Agreement With a Fee Cap
✓CARPA Account for Client Funds
✓Personal Response Within 24 Business Hours
Request a Case Review Review the Firm’s Terms
Our Terms

How Do Your Legal Options Compare?

Compare who handles your case, when payment is due, and what options are available.
Criteria Monastyrsky Law Firm Typical Fund Recovery Service
Who handles the case✓ An attorney registered with a bar association✕ A manager or specialist without legal qualifications
When payment is due✓ After funds are recovered, subject to the agreed fee cap✕ An initial fee, subscription, or upfront payment
Written terms before work begins✓ Signed agreement with detailed payment terms✕ An order form or email
Amount sought✓ 100% of losses and unjustified charges✕ A fixed amount that may be reduced through negotiation
Initial response time✓ Within 24 business hours✕ Follow-ups without a clear deadline
Available options✓ Chargeback, claim against the bank, or litigation✕ Mass mailings of form letters
Client funds✓ Dedicated CARPA account✕ The provider’s business account
Sales calls✓ We contact you after your request✕ Repeated outbound calls
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The Firm in Numbers

Experience and Terms

1,240 financial fraud cases reviewed by the firm

11 years of experience with banking and investment disputes

24 hrs for an initial call to review your situation

€3,000 estimated minimum loss for pursuing a claim

€0 due before signing a fee agreement

Types of Cases

Six Situations We Can Review

Choose the situation that fits. We’ll fill in the corresponding category on the form.
Questionable Brokerage Services

Questionable Brokers and Advisors

An account manager stays in regular contact, then stops responding when you first try to withdraw funds.

Request a Case Review See How It Works
Investment Platform

Investment Platforms With Unverified Licensing

The platform shows attractive returns, but its license or authorization cannot be verified.

Request a Case Review About Chargebacks
Cryptocurrency

Transfers to an Unknown Crypto Wallet

An advisor provides an address for a USDT transfer, but the platform shows no information you can use to trace it.

Request a Case Review See How It Works
Card Transaction Disputes

Unauthorized Card Charges

Recurring charges that appear after you sign up for a “free” subscription.

Request a Case Review About Chargebacks
Online fraud

Bank Phishing and Fake Websites

A copycat site and a convincing text message can lead you to share your login details with someone else.

Request a Case Review See How It Works
Fees to Release Funds

Repeated “Release” Fees

Every withdrawal attempt triggers a new payment request. Your platform balance grows, but nothing reaches your account.

Request a Case Review See How It Works
Our Process

Four Steps in the Process

At every step, you’ll know where your case stands, what records we need, and when we’ll contact you.
Frequently Asked Questions

01

Free Initial Review

We review the facts, losses of €3,000 or more, your payment method, and the records available. The call takes 10–15 minutes at your chosen time.

02

Preparing Your Case

We gather statements, transaction details, screenshots, and correspondence. A legal professional at the firm checks the timeline before filing.

03

Filing a Claim

Depending on the circumstances, we prepare a formal complaint, a claim with the card issuer, a chargeback request, or a filing with the appropriate authorities.

04

Recovery and Payment

If funds are returned to your account, fees are payable under the terms of the signed agreement.

Card Transaction Disputes

What Is a Chargeback?

A chargeback is a way to dispute a payment through the bank that issued your card. The merchant or platform may submit information to support the charge. A legal professional helps you identify the basis for the dispute and prepare the supporting records.

  • ✓Filing deadlines. The card network sets a deadline for disputing a transaction, starting on the date of the charge. You may lose the option to dispute it after that deadline.
  • ✓Transaction records. You’ll need transaction details, statements, and correspondence. A dispute may be denied without supporting records.
  • ✓Basis for the dispute. The reason you give must fit the facts of the case and the card network’s rules.
Check Whether a Chargeback Is an Option
Step 1

We confirm the date, amount, payment method, recipient, and issuing bank.

Step 2

We review the legal issues and identify a reason for the dispute that fits the card network’s rules.

Step 3

We prepare and file the dispute with the bank along with organized supporting records.

Step 4

We track responses, address the merchant’s objections if needed, and consider litigation when appropriate.

Good to Know

Chargebacks apply only to certain payments. Bank transfers and cryptocurrency may require other approaches. We’ll explain your options on the first free call.

Reviews

Client Reviews and Individual Case Results

Reviews are published with clients’ permission after their cases close.
Submit a Request
4.8
★★★★★
based on 1,024 client reviews

The firm responded to 98% of accepted cases by the next business day. The reviews describe the amounts recovered and how long each case took.

Nik
Nik, 41Lyon · Case closed in 4 months
✓ Verified review

They denied my withdrawals for four months, then stopped answering my calls. My statements and messages helped support the claim. I recovered €7,200.

★★★★★March 12, 2026
Margo
Margo, 36Nantes · Video consultation
✓ Verified review

The “advisor” called every day asking me to deposit more money. We traced each transfer. I recovered €3,250.

★★★★★February 28, 2026
Charlotte
Charlotte, 52Bordeaux · Case closed in 5 months
✓ Verified review

They told me up front that it would be difficult without a record of the transfer. We found the documents. I recovered €6,000, and the case was closed.

★★★★★February 9, 2026
Karim
Karim, 47Marseille · Successful chargeback
✓ Verified review

The bank told me the money was gone. The firm pulled together the card transaction records and prepared a chargeback request. I recovered €11,400.

★★★★★January 21, 2026
Natali
Natali, 58Lille · Case closed in 3 months
✓ Verified review

They called me the day after I submitted my request. The terms were clear, and I didn’t pay anything before signing. It was a relief to have someone helping me through it. €4,800.

★★★★★January 14, 2026
Eduard
Eduard, 34Geneva · Case closed in 6 months
✓ Verified review

I sent cryptocurrency several times, and then the platform stopped responding. We went through every transaction by date. I recovered €9,600, and they explained what was happening at every step.

★★★★★December 3, 2025

The amounts and timelines shown reflect individual cases and do not guarantee similar results. Each situation is reviewed on its own facts.

Our Commitments

What We Put in Writing

01Free review with no obligation
02Response within 24 business hours
03No payment before signing the agreement
04The fee cap is agreed on in advance
05One point of contact throughout the case
06We do not ask for passwords or private keys
07We seek recovery of the full amount lost
08You may stop the work without unreasonable penalties
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Frequently Asked Questions

Answers to Common Questions

How much does the first step cost?

The initial review is free and comes with no obligation. You pay nothing before signing a written agreement. The agreement sets out the fee and its cap.

What is the minimum loss amount?

€3,000. For smaller losses, the cost of filing often exceeds the amount that might be recovered. We consider this when reviewing your case.

When will you call me?

We call at your chosen time, Monday through Friday, from 10:00 AM to 8:00 PM Paris time. Requests submitted outside these hours are saved. The call is scheduled for the next available time.

What if I no longer have my statements or screenshots?

You can request statements from your bank and look up messages in the app or recover them from an export. During the initial review, we’ll identify what’s missing and where to get it.

Do I need to be in France?

We handle cases remotely by phone and in writing. Office visits are available by confirmed appointment.

How long does a case take?

Timing depends on the payment method, the available records, and how quickly the bank responds. A well-documented chargeback may take several weeks, and litigation can take several months. We discuss an estimated timeline after the initial review.

Are results guaranteed?

Results cannot be guaranteed in advance. On the first call, we explain the prospects for your case. The terms and fee cap are set out in writing.

How do you handle my data?

We use your data to handle your request. It is stored in France and kept for as long as needed for the case. We do not sell your data to third parties or make unsolicited sales calls.

What happens on the first call?

The call usually takes 10–15 minutes. A legal professional reviews what happened, how you paid, the relevant dates, and your records. They explain whether there is a basis for a claim and what else may be needed. You decide how to proceed.

About the Firm

Our Office and Client Visits

100 King St W #5700, Toronto, ON M5X 1C7, Canada · 57th floor. Visits by appointment.
Law firm entrance Meeting room Law firm office

Office visits are available Monday through Friday, from 9:00 AM to 6:00 PM, by confirmed appointment.

Clients in other regions can work with us remotely by phone and in writing.

We contact you after you submit a request.

Case documents
Terms of Representation

Written Terms for Every Case

We work under a written fee agreement. We agree on the documents needed, timeline, and fees in advance. Work begins after you sign the agreement.

  • Office100 King St W #5700, Toronto, ON M5X 1C7, Canada · 57th floor · By appointment
  • Email[email protected]
  • Call HoursMon–Fri, 10:00 AM–8:00 PM, at your chosen time
  • Amount LostFrom €3,000
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See What Options Are Available to You

Submit a request and choose a convenient time. An attorney will assess your case. We call Monday through Friday, from 10:00 AM to 8:00 PM Paris time. The initial review is free and comes with no obligation.

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€3,000 minimum loss €0 before signing 24 hrs for an initial response 100% of losses sought
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Us

Personal Data Processing

Monastyrsky Law Firm uses your contact information and the details you provide to review your request and contact you at your chosen time.

You may request access to your data, ask us to correct or delete it, or request limits on how we process it. Email [email protected].

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